Frequently Asked Questions

What is Yup? k

Yup is an on-demand math tutoring app. Whenever students need help with math, they can take a picture of a problem and connect to an expert tutor for 1:1 support.

Who are the tutors? k

Yup tutors include current and former teachers, education professionals, and graduate students at top universities, all with extensive math experience. Potential tutors are rigorously screened for expertise.

How soon can my student start working with a tutor? k

After enrollment, it takes less than five minutes for students to download the app and set up their account. They can then immediately take a photo of a math problem and be connected to a tutor in under 60 seconds.

How can I see my student’s progress? k

Upon signing up for a plan, you will be directed to register for the Yup Family Portal. The Yup Family Portal lets you view student tutoring progress and adjust your account details.

What subjects does Yup offer? k

Yup supports tutoring for Early Math, Algebra, Pre-Algebra, Geometry, Trigonometry, Probability, and Calculus AB. We know that some schools have different naming conventions for math classes, so we cover Integrated Math (Math 1, Math 2, Math 3) and all K-12 grade Common Core math.

Why are Yup plans unlimited? k

We believe that there shouldn’t be a time limit to learning. Yup plans are unlimited so that students can learn on their own schedule and at their own pace.

Can my child use Yup to prepare for the SAT? k

Yes! Many students successfully use Yup to prepare for the SAT and SAT II subject tests. While our primary focus is tutoring Common Core subjects, Yup tutors are equipped to help students with most SAT practice problems.

Where does tutoring take place? k

Yup tutoring takes place on our secure mobile app, which can be downloaded on a smartphone or tablet. Within the app, tutors and students collaborate to solve problems using a virtual whiteboard, messaging, and photos.

Is Yup safe? k

Safety is our number one concern. We do not collect or share student data. Unlike other tutoring companies, Yup offers a safe and anonymous mobile interface for both student and tutor.

Can I enroll multiple students on Yup? k

Yes, and we offer a discount for enrolling multiple students. To enroll multiple students, call us at (855) 74-GO-YUP and we are happy to help! Each student will require their own Yup plan, because we personalize their tutoring experience based on individual needs.

Does Yup have a referral program? k

Yes, Yup members can earn a $100 credit when they refer Yup to their friends and family through the app. Referral codes are shared after enrollment is complete, and they can be accessed through the Yup Family Portal.

How can my student continue using Yup after the plan ends? k

Once your plan ends, your student no longer has access to Yup. To regain access, please enroll in a new plan by visiting www.yup.com.

Will my child actually learn? k

Yes! Yup tutors make sure that learning takes place by teaching according to our pedagogy, or teaching methods. To learn more about how Yup tutors empower students to learn, visit our Teaching Methods page.

What is Yup? k

Yup is an on-demand math tutoring app. Whenever students need help with math, they can take a picture of a problem and connect to an expert tutor for 1:1 support.

Where does tutoring take place? k

Yup tutoring takes place on our secure mobile app, which can be downloaded on a smartphone or tablet. Within the app, tutors and students collaborate to solve problems using a virtual whiteboard, messaging, and photos.

Who are the tutors? k

Yup tutors include current and former teachers, education professionals, and graduate students at top universities, all with extensive math experience. Potential tutors are rigorously screened for expertise.

Is Yup safe? k

Safety is our number one concern. We do not collect or share student data. Unlike other tutoring companies, Yup offers a safe and anonymous mobile interface for both student and tutor.

How soon can my student start working with a tutor? k

After enrollment, it takes less than five minutes for students to download the app and set up their account. They can then immediately take a photo of a math problem and be connected to a tutor in under 60 seconds.

Can I enroll multiple students on Yup? k

Yes, and we offer a discount for enrolling multiple students. To enroll multiple students, call us at (855) 74-GO-YUP and we are happy to help! Each student will require their own Yup plan, because we personalize their tutoring experience based on individual needs.

How can I see my student’s progress? k

Upon signing up for a plan, you will be directed to register for the Yup Family Portal. The Yup Family Portal lets you view student tutoring progress and adjust your account details.

Does Yup have a referral program? k

Yes, Yup members can earn a $100 credit when they refer Yup to their friends and family through the app. Referral codes are shared after enrollment is complete, and they can be accessed through the Yup Family Portal.

What subjects does Yup offer? k

Yup supports tutoring for Early Math, Algebra, Pre-Algebra, Geometry, Trigonometry, Probability, and Calculus AB. We know that some schools have different naming conventions for math classes, so we cover Integrated Math (Math 1, Math 2, Math 3) and all K-12 grade Common Core math.

How can my student continue using Yup after the plan ends? k

Once your plan ends, your student no longer has access to Yup. To regain access, please enroll in a new plan by visiting www.yup.com.

Why are Yup plans unlimited? k

We believe that there shouldn’t be a time limit to learning. Yup plans are unlimited so that students can learn on their own schedule and at their own pace.

Will my child actually learn? k

Yes! Yup tutors make sure that learning takes place by teaching according to our pedagogy, or teaching methods. To learn more about how Yup tutors empower students to learn, visit our Teaching Methods page.

Can my child use Yup to prepare for the SAT? k

Yes! Many students successfully use Yup to prepare for the SAT and SAT II subject tests. While our primary focus is tutoring Common Core subjects, Yup tutors are equipped to help students with most SAT practice problems.


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