Terms and Conditions

We offer you the services of Yup Technologies Inc. (“Yup”) on the condition that you agree to the following terms:

Acceptance

The following legal terms and conditions govern your use of the problem solutions, steps, explanations, information, graphs, worksheets, materials and documents being made available to you on this website (the “Materials”) by Yup. BY USING THE MATERIALS, YOU SIGNIFY ELECTRONICALLY YOUR AGREEMENT TO ALL TERMS, CONDITIONS, AND NOTICES CONTAINED OR REFERENCED HEREIN (THE “TERMS AND CONDITIONS”). Please review these terms carefully. If you do not agree to these Terms and Conditions please do not use this website or the Materials. We reserve the right, at our discretion, to update or revise these Terms and Conditions at any time. Please check the Terms and Conditions periodically for changes. Your continued use of the Materials following the posting of any changes to the Terms and Conditions constitutes acceptance of those changes.

Proprietary Rights

You acknowledge and agree that the Materials are protected by copyright, trademark, patent, trade secret, and other proprietary rights and laws. No portion of the Materials or the data contained in the Materials may be reproduced in whole or in part unless expressly authorized by Yup in writing. The Yup name and logo, and all related product and service names, design marks and slogans are the trademarks or registered trademarks of Yup. All other product and service marks contained herein are the trademarks of their respective owners. You may not use any Yup or third party trademarks or logos without the prior written consent of Yup or the applicable trademark owner.

License to and Limitations on Use of Materials

Provided you comply with these Terms and Conditions, Yup grants you a nonexclusive, non-transferable license to view and print the Materials solely for your own personal non-commercial use. You may share materials with another individual for that individual’s personal non-commercial use. You may not commercially exploit the Materials or the underlying data, including without limitation, you may not create derivative works of the Materials, use any data mining, robots, or similar data gathering and extraction tools on the Materials, frame any portion of the Materials, or reprint, copy, modify, translate, port, publish, sublicense, assign, transfer, sell, or otherwise distribute the Materials without the prior written consent of Yup. You shall not derive or attempt to derive the source code or structure of all or any portion of the Materials by reverse engineering, disassembly, decompilation or any other means. You shall use the Materials and this website for legal purposes only and shall not use them in any manner that violates the laws of any jurisdiction. You do not receive any, and Yup and its licensors retain all, ownership rights in the Materials. You may not alter or remove any copyright notice or proprietary legend contained in or on the Materials. Nothing contained herein shall be construed as granting you a license under any copyright, trademark, patent or other intellectual property right of Yup or any third party, except for the right of use license expressly set forth herein.

Your License to Yup

Should you provide Yup with information including but not limited to feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, such information shall be deemed to be non confidential and Yup assumes no obligation to protect such information from disclosure. The submission of such information to Yup shall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas by Yup for any purpose whatsoever and by such submission you (i) grant to Yup the irrevocable right to reproduce, use, disclose and distribute the information to others without restriction or compensation required, and (ii) warrant and represent that you own or otherwise control all of the rights to the information and that public posting and use of the information by Yup will not infringe or violate the rights of any third party.

No Warranties

THIS WEBSITE AND THE MATERIALS ARE PROVIDED WITH ALL FAULTS ON AN “AS IS” AND “AS AVAILABLE” BASIS. YUP, ITS LICENSORS AND OTHER SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES THAT THE WEBSITE AND MATERIALS ARE FREE OF DEFECTS, VIRUS FREE, AND ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, THAT THEY WILL MEET YOUR REQUIREMENTS, OR THAT ERRORS WILL BE CORRECTED, AND THE IMPLIED WARRANTIES THAT THE WEBSITE AND MATERIALS ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING, UNLESS SUCH IMPLIED WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION. NO ADVICE OR INFORMATION GIVEN BY YUP, ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES OR AUTHORIZED AGENTS SHALL CREATE A WARRANTY OR EXPAND THE SCOPE OF ANY WARRANTY THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW. YOUR USE OF THIS WEBSITE AND THE MATERIALS IS SOLELY AT YOUR OWN RISK. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION. Your use of the website and Materials is at YOUR OWN RISK and Yup is under no obligation to provide you with any support, error corrections, updates, upgrades, bug fixes and/or enhancements of the website and Materials. Yup has the right at any time to change, modify, add to or discontinue or retire any aspect or feature of the website or Materials, including, but not limited to, the software, content, hours of availability, equipment needed for access or use, or the availability of the website or Materials on any particular device or communications service. Yup has no obligation to provide you with notice of any such changes.

Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL YUP, OR ANY OF YUP’S AFFILIATES, EMPLOYEES, DISTRIBUTORS, SUPPLIERS, LICENSORS, AGENTS OR RESELLERS (COLLECTIVELY, THE “YUP GROUP”) BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, MISUSE OF, INABILITY TO USE, OR RELIANCE UPON THIS WEBSITE OR THE MATERIALS. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE YUP GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SUCH LIMITATION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED BY LAW. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THE YUP GROUPS LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. ADDITIONALLY, UNDER NO CIRCUMSTANCES SHALL THE YUP GROUP BE HELD RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGE CAUSED OR ALLEGED TO HAVE BEEN CAUSED TO YOU IN CONNECTION WITH THE USE OF OR RELIANCE ON ANY CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SITES LINKED TO OR FROM THIS WEBSITE. Without limiting the foregoing, under no circumstances shall the Yup Group be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties.

Indemnification

You agree to indemnify, hold harmless and (upon Yup’s request) defend the Yup Group from all liabilities, claims, and expenses, including attorney’s fees that arise from your violation of these Terms and Conditions or your use or misuse of the Materials or this website. Yup reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Yup in asserting any available defenses.

Disclaimer of Endorsement

Reference herein or on the website to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply its endorsement, sponsorship or recommendation by Yup. Product and service information are the sole responsibility of each individual vendor.

International Use

Yup makes no representation that the Materials are appropriate or available for use in locations outside the United States, and accessing it from territories where the Materials are illegal is prohibited. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws.

Choice of Law and Forum

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of California, excluding its conflicts of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms and Conditions or your use of the Materials and this website shall be initiated and maintained only in the state and federal courts located in San Francisco, California, and you further agree and submit to the exercise of personal jurisdiction and venue of such courts for the purpose of litigating any such claim or action. Any action by you against Yup or the Yup Group hereunder shall be brought within one (1) year after the claim arose, or be barred. Severability and Integration: These Terms and Conditions constitute the entire agreement between you and Yup with respect to the Materials and this website. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Termination Yup reserves the right, in its sole discretion, to terminate your access to the Materials or to all or part of this website, with or without notice. For further information and/or questions regarding the Materials or this website, please contact us.

Risk-Free Trial Policy

Yup offers a fourteen-day risk-free trial period whereby you may access Yup’s services, including use of the Materials and this website. You are entitled to a full refund of the payment plan you elect if you email support@yup.com before the end of the trial period and your email includes (a) a request to cancel the trial; (b) a brief description of your experience with Yup during the trial period; and (c) a brief description of your reasons for cancelling your use of Yup’s services. After the fourteen-day trial period ends, you will not be entitled to a refund.

Subscriptions and Auto-Renewals

Depending on the type of plan you elect, Yup requires payment of an annual or quarterly subscription fee for use of Yup’s services, including use of the Materials and this website, AND WILL AUTOMATICALLY CHARGE YOU THE APPLICABLE SUBSCRIPTION FEE, PLUS ANY APPLICABLE TAXES AND OTHER CHARGES (THE “SUBSCRIPTION FEE”) FOR THE CONTINUED USE OF YUP’S SERVICES ON THE LAST DAY OF YOUR FREE TRIAL. HOWEVER, YOU MAY CANCEL THE AUTOMATIC CHARGE OF THE INITIAL SUBSCRIPTION FEE BY FOLLOWING THE PROCESS TO REQUEST A REFUND AS DESCRIBED ABOVE. IF YOU ELECT TO CONTINUE WITH THE SUBSCRIPTION, YOU WILL AUTOMATICALLY BE CHARGED THE SUBSCRIPTION FEE AT THE BEGINNING OF YOUR SUBSCRIPTION PERIOD AND EACH SUBSCRIPTION PERIOD THEREAFTER ON THE ANNIVERSARY OF THE COMMENCEMENT OF YOUR SUBSCRIPTION UNTIL YOU CANCEL YOUR SUBSCRIPTION AS SET FORTH BELOW. IF YOU PURCHASE AN ANNUAL SUBSCRIPTION, YUP WILL SEND YOU A REMINDER AT LEAST FOURTEEN (14) DAYS PRIOR WITH THE THEN-CURRENT SUBSCRIPTION FEES. BY AGREEING TO THESE TERMS AND CONDITIONS AND ELECTING TO PURCHASE A SUBSCRIPTION, YOU ACKNOWLEDGE THAT YOUR SUBSCRIPTION HAS RECURRING PAYMENT FEATURES AND YOU ACCEPT RESPONSIBILITY FOR ALL RECURRING PAYMENT OBLIGATIONS PRIOR TO CANCELLATION, AS SET FORTH BELOW, OF YOUR SUBSCRIPTION.

Cancelling Subscriptions

You may cancel your subscription by disabling the automatic renewals on your subscription by (a) contacting support@yup.com before the end of the then-current subscription period or (b) disabling renewals in the Yup mobile application. You will receive a confirmation email from Yup once Yup’s processing of your cancellation request is complete, in which case such cancellation will be effective at the end of the then-current subscription period. Please note that you will not be entitled to a full or partial refund for the then-current subscription period, and you will be responsible for all Subscription Fees incurred for the then-current subscription period. If you cancel, your right to use Yup’s services will continue until the end of your then-current subscription period and will then terminate without further charges.

Changing Subscriptions

If you elect one of the bulk subscription plans offered by Yup, such as the Family Plan, (collectively, “Bulk Subscription Plan”), you may remove individual plans covered under the Bulk Subscription Plan by following the cancellation procedures as set forth above. However, if you cancel individual plans under the Bulk Subscription Plan such that there is only one user left under the Bulk Subscription Plan, you will be subject to the individual Subscription Fees under the applicable subscription plan upon the next subscription period.

Fall 2019 Plans

Beginning August 16th, 2019, if you would like to purchase a new plan to Yup’s services, you must select either a one (1) month plan (“One Month Plan”) or a custom plan that ranges from three (3) to twelve (12) months (“Custom Plan”). Custom Plans are subject to a fourteen-day risk-free trial period as set forth under the Risk-Free Trial Policy section above. You may not cancel a One Month Plan, but you may cancel a Custom Plan by emailing support@yup.com with (i) a request to cancel the Custom Plan; (ii) a brief description of your experience with Yup during the Custom Plan; and (iii) a brief description of your reasons for cancelling your use of Yup’s services. Upon cancellation of a Custom Plan, you will receive a pro-rated refund of the Custom Plan less a $100.00 (USD) cancellation fee. Both One Month Plans and Custom Plans are not subject to automatic renewals, and you must email Yup at support@yup.com to renew your One Month Plan or Custom Plan. If you do not renew your subscriptions under the One Month Plan or Custom Plans, then your access to the Yup services will end on the last day of your One Month Plan or Custom Plan. 

If you have previously purchased a subscription as set forth in the Subscriptions and Auto-Renewals section above, you will continue to have access to such subscriptions in accordance with the applicable terms. You may change your previously purchased subscription (or add an individual plan under a Bulk Subscription Plan) to a One Month Plan or a Custom Plan by emailing Yup at support@yup.com. If you change your subscription, you will be charged the applicable fees for the One Month Plan or Custom Plan and you may be entitled to any applicable refunds.

Pricing

Yup reserves the right to determine final prevailing pricing. Please note the pricing information published on the website or app may not reflect the prevailing pricing.

Yup, at its sole discretion, may make promotional offers with different features and different rates to any of our customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract. Yup may change the fees for our service or application, as we deem necessary for our business. We encourage you to check back at our website periodically if you are interested about how we charge for the service or application.

Contact Us

If you have any questions concerning Yup’s Terms and Conditions, please contact Yup Customer Support at support@yup.com.

Thank you for reading our Terms. We hope you enjoy Yup!

For Subscriptions Paid for Prior to November 15, 2016

Minutes purchased through Yup will expire within one year from purchase date.